24/7 Canvas Support (Instructure)
Does not support video services
Canvas Live Help Chat
Digital Learning Help Desk
Canvas/Video Services Issues
Available Monday - Friday, 8 a.m. - 5 p.m.
Frequently Asked Questions
To upload a video file to the My Media section of Canvas:
- Open My Media in Canvas
- Select My Media from the Course Navigation
- Select Add New
- Select Media Upload
- Click Media Upload from the drop-down menu and select a video from your computer files to upload.
- Edit Media Information
- The name field of the file is required, it will autofill with the original file name but you can edit this. The Description field and Tag field are optional.
- Select Save
To print a quiz in Canvas:
- Open Quizzes from your Course Navigation in Canvas
- Click the name of your quiz.
- Click the Preview button in the top right-hand corner.
- Using your browser's print function, find and select Print.
Need More Help?
Visit the Knowledge Base or Canvas guides to look for answers. If you want one-on-one help, we are available to meet with you to determine which resources you need.